Cooke Brothers Customers
As we all know, the effect of the Covid-19 controls put in place by the UK government, together with a similar situation in other countries around the world, is leading to a progressive shut down of business activities across the UK.
We want to keep you informed of the steps that we have taken with regards to the safety of our employees, suppliers and customers and actions to meet customer requirements.
Cooke Brothers is currently operational and processing orders and enquiries. Many of our customers supply products into critical industries and market segments such as food processing, sanitising, temporary accommodation, field hospitals, etc. Others have elected to keep their manufacturing plants, construction sites, and distribution centres open whilst meeting government guidelines.
The safety of our staff and clients is our number one priority. We continue to change how we work in line with Government advice to protect our staff in every way possible.
- We are operating reduced manning in all areas in line with satisfying key industries’ demand.
- Social distancing measures have been applied throughout. We are encouraging remote working and isolated working where possible.
- Our sales team are no longer visiting customers. However they can still be contacted via the phone and email.
- Some of our suppliers are not currently working, so lead times may be extended for new production. For our customers who are supplying to the healthcare industry, we will prioritise orders and stock – please let us know at the point of order.
- We have also reduced our operating hours to 8:00am – 5pm. You can continue to contact us as usual on 01922 740011 firstname.lastname@example.org.
In the meantime, you can still order online via our website 24/7. We will advise you if there are any adjustments to delivery times.
We will continue to review the situation in line with official government advice but please be assured that we are here to support you through this difficult period.
If you have any queries please don’t hesitate to get in touch using the numbers above.