{"id":1233,"date":"2023-09-01T10:00:00","date_gmt":"2023-09-01T10:00:00","guid":{"rendered":"https:\/\/www.cookebrothers.co.uk\/latest-news\/?p=1233"},"modified":"2023-09-01T11:28:33","modified_gmt":"2023-09-01T11:28:33","slug":"hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers","status":"publish","type":"post","link":"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/","title":{"rendered":"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers"},"content":{"rendered":"\n<p>Hayley Small is celebrating fifteen years of service at master hinge makers Cooke Brothers During her time at the company Hayley\u2019s commitment and evolution through diverse roles have been instrumental in the company\u2019s growth and success.<\/p>\n\n\n\n<p>Hayley joined Cooke Brothers in September 2008 as a Sales Administrator. Back in the day her responsibilities included managing phone communications, order entry, handling customer queries, and general administrative duties. Over the past 15 years, she advanced from a Sales Administrator to a Sales \/ Customer Service Advisor, later transitioning to an Internal Sales Advisor. She then took up the role of Sales Office Team Leader before settling into her current position as Sales Office Manager in 2021. In this leadership role, Hayley&#8217;s responsibilities encompass a wide range of tasks, including customer quoting, account management, budgeting, customer visits, involvement in management tasks, marketing activities, exhibition planning, and the daily management of sales, office, and team.<\/p>\n\n\n\n<p>But before she joined Cooke Brothers, Hayley&#8217;s had varied experience in different industries &#8211; such as container shipments, double glazing, and manufacturing for shower units \u2013 giving her a broad skill set. Her previous roles included service coordinator, medical receptionist, retail positions, and more.<\/p>\n\n\n\n<p>Hayley&#8217;s academic journey mirrors her professional growth. She has qualified in Customer Service and Level 3 Diploma in Business Administration. In 2015, Hayley completed the GAI Foundation in Hardware, followed by enrolling in a fast track Level 1 &amp; Level 2 Certificate in Architectural Hardware in 2016. By 2017, she had enrolled and passed her Level 3 Diploma first time, and since 2018, Hayley has been a Registered Architectural Ironmonger. Hayley is a regular attendee of Guild CPD events and is a committee member of the Midlands Community Hub.<\/p>\n\n\n\n<p>Outside work, Hayley is passionate about swimming, music, dancing, and has a particular interest in serial killer and crime investigation documentaries. A dedicated mum to Jade, who also works part-time at Cooke Brothers, Hayley is a loving owner of her cat Monroe and two giant continental rabbits, Minnie and Mavis.<\/p>\n\n\n\n<p>The management and staff at Cooke Brothers extend their heartfelt congratulations and look forward to many more successful years ahead with Hayley.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"533\" height=\"600\" src=\"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-content\/uploads\/2023\/08\/pr_aug23_hayley2.jpg\" alt=\"Hayley Small\" class=\"wp-image-1235\" srcset=\"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-content\/uploads\/2023\/08\/pr_aug23_hayley2.jpg 533w, https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-content\/uploads\/2023\/08\/pr_aug23_hayley2-267x300.jpg 267w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/figure>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hayley Small is celebrating fifteen years of service at master hinge makers Cooke Brothers During her time at the company Hayley\u2019s commitment and evolution through diverse roles have been instrumental in the company\u2019s growth and success.<\/p>\n","protected":false},"author":2,"featured_media":1236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited\" \/>\n<meta property=\"og:description\" content=\"Hayley Small is celebrating fifteen years of service at master hinge makers Cooke Brothers During her time at the company Hayley\u2019s commitment and evolution through diverse roles have been instrumental in the company\u2019s growth and success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/\" \/>\n<meta property=\"og:site_name\" content=\"Cooke Brothers Latest News | Cooke Brothers Limited\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-01T10:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-01T11:28:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-content\/uploads\/2023\/08\/pr_aug23_hayley.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Zoe Metcalf\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cookebrothers\" \/>\n<meta name=\"twitter:site\" content=\"@cookebrothers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Zoe Metcalf\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/\",\"url\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/\",\"name\":\"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited\",\"isPartOf\":{\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/#website\"},\"datePublished\":\"2023-09-01T10:00:00+00:00\",\"dateModified\":\"2023-09-01T11:28:33+00:00\",\"author\":{\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/8cfdd6d3ca99330371e067a7f1aff8a1\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/#website\",\"url\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/\",\"name\":\"Cooke Brothers Latest News | Cooke Brothers Limited\",\"description\":\"Cooke Brothers Latest News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/8cfdd6d3ca99330371e067a7f1aff8a1\",\"name\":\"Zoe Metcalf\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6bda38e3cfe6c84ff63ad75ed2869fdb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6bda38e3cfe6c84ff63ad75ed2869fdb?s=96&d=mm&r=g\",\"caption\":\"Zoe Metcalf\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/","og_locale":"en_GB","og_type":"article","og_title":"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited","og_description":"Hayley Small is celebrating fifteen years of service at master hinge makers Cooke Brothers During her time at the company Hayley\u2019s commitment and evolution through diverse roles have been instrumental in the company\u2019s growth and success.","og_url":"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/","og_site_name":"Cooke Brothers Latest News | Cooke Brothers Limited","article_published_time":"2023-09-01T10:00:00+00:00","article_modified_time":"2023-09-01T11:28:33+00:00","og_image":[{"width":800,"height":600,"url":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-content\/uploads\/2023\/08\/pr_aug23_hayley.jpg","type":"image\/jpeg"}],"author":"Zoe Metcalf","twitter_card":"summary_large_image","twitter_creator":"@cookebrothers","twitter_site":"@cookebrothers","twitter_misc":{"Written by":"Zoe Metcalf","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/","url":"https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/","name":"Hayley Small Celebrates 15 Years of Dedicated Service at Cooke Brothers - Cooke Brothers Latest News | Cooke Brothers Limited","isPartOf":{"@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/#website"},"datePublished":"2023-09-01T10:00:00+00:00","dateModified":"2023-09-01T11:28:33+00:00","author":{"@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/8cfdd6d3ca99330371e067a7f1aff8a1"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cookebrothers.co.uk\/latest-news\/2023\/09\/01\/hayley-small-celebrates-15-years-of-dedicated-service-at-cooke-brothers\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/#website","url":"https:\/\/www.cookebrothers.co.uk\/latest-news\/","name":"Cooke Brothers Latest News | Cooke Brothers Limited","description":"Cooke Brothers Latest News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cookebrothers.co.uk\/latest-news\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/8cfdd6d3ca99330371e067a7f1aff8a1","name":"Zoe Metcalf","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.cookebrothers.co.uk\/latest-news\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6bda38e3cfe6c84ff63ad75ed2869fdb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6bda38e3cfe6c84ff63ad75ed2869fdb?s=96&d=mm&r=g","caption":"Zoe Metcalf"}}]}},"_links":{"self":[{"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/posts\/1233"}],"collection":[{"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/comments?post=1233"}],"version-history":[{"count":6,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/posts\/1233\/revisions"}],"predecessor-version":[{"id":1241,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/posts\/1233\/revisions\/1241"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/media\/1236"}],"wp:attachment":[{"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/media?parent=1233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/categories?post=1233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cookebrothers.co.uk\/latest-news\/wp-json\/wp\/v2\/tags?post=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}